Creative Behavior Systems offers workshops, speaking engagements, professional development, consulting and training in:

Trauma Informed, ACES Science;

(Adverse Childhood Experiences Study)

What is trauma and what might it look like?

We know ACES, what now?

Comprehensive interventions for differing environments.

How to integrate trauma informed practice into interventions as Positive Behavior, Restorative and Mindfulness while focusing on sustainable multi-tiered systems to better respond for all involved.

Creative Behavior Systems teaches Trauma Informed is an awareness of physiological and neurological changes to ours and others brains and bodies when adverse impacts have affected our wiring, creating communicative dysfunction in attachment through relationships and thus, affecting systems. Imagine if every system had every person trained in communicative functions and how to collaborate effectively.

Susan Jones, Founder of Creative Behavior Systems improves our ability to build resilient collaboration by teaching communication to create a more positive and productive working environment. Susan Jones brings 20+ years of resilience-building expertise to organizations seeking support in improving communication in work place environments. Susan is a longtime ACEs trainer, Behavior Analyst, Consultant and Trainer who has worked with leaders and teams in various arenas including business, criminal justice, probation, juvenile justice, nonprofits, families, community organizations, schools and school districts.

“Susan takes her expertise in human development, and instead of simply training staff (which she does masterfully) or doing interventions with individuals, she transfers that expertise to others, who learn that a different set of behaviors can get their needs met while learning you can develop these skills, and draw on concrete tools, that help build strong relationships with colleagues, staff, students and families. I've seen Susan present to community groups and at conferences. In both settings, Susan manages to send people home with a new, internal toolkit- the ability to generate new ideas grounded in the knowledge of human development, the impacts of trauma on the body and behavior, and on the ways that resilience shifts these dynamics. When knowledge is transferred in this way, participants develop the confidence to try out new strategies, right away, in any environment.” ~Donielle Prince, ACES Connection, Regional Community Facilitator, San Francisco/Bay Area

Are you seeing an increase in anxiousness, stressed-out or overwhelmed staff, students or families? Are you or your organization experiencing communicative breakdowns leading to disconnected environments where collaboration is an absolute need? Creative Behavior Systems addresses these areas by teaching individuals and/or teams how to reduce tension, improve working toward sustainably implementing Trauma Informed, Positive Behavior, Restorative and Mindful Practices for Schools, Districts, Business, Organizations and Groups of people to be able to work together, better.


There are some things we do not see.

Not because it isn't right in front of us, but because it's something we just don’t understand.

What is CARE?

CARE; Collaborative, Achieving and Resilient Environments is a business-agnostic, people-centered training tool that’s particularly applicable to school-based settings and organizations who focus on supporting people. Our training model utilizes different organizational development methodologies—restorative, trauma-informed, positive behavior and more—to remove conflict, barriers in communication and build resilience in individuals and systems.

What is Trauma-Informed?

According to SAMHSA’s concept of a trauma-informed approach, “A program, organization, or system that is trauma-informed:

1. Realizes the widespread impact of trauma and understands potential paths for recovery;

2. Recognizes the signs and symptoms of trauma in clients, families, staff, and others involved with the system;

3. Responds by fully integrating knowledge about trauma into policies, procedures, and practices; and

4. Seeks to actively resist re-traumatization."

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Why hire us?

Led by Susan Jones, Creative Behavior Systems helps people from any background and profession learn fundamental strategies for creating calm in environments. In today's world, we're on overload: stressful work conditions, device distractions, social anxiety, bias, historical oppression and so much more. 

Creative Behavior Systems teaches that Trauma Informed is an awareness of physiological and neurological changes to our brains and bodies when adverse impacts have changed our wiring creating communicative dysfunction in relationships and how to support these needs individually and systematically.

Available services:

  • Organizational pre-assessment and evaluations

  • Professional development and workshops

  • Post-training analysis

  • Individual and small group/Trainer of Trainer coaching

  • Long-term program building

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